My client already has a dashboard or CRM. Will this conflict with what they have?
No. The platform is a front office layer — it handles what happens before a client ever touches their existing tools. AVA answers the call, captures the lead, books the appointment, and sends the follow-up. Whatever the client does after that in their CRM, case management system, or scheduling software is untouched. AVA feeds their existing workflow, it does not replace it. For clients using Calendly, every booked appointment flows directly into their calendar automatically.
Will my client know this is Aligned Impact's platform?
The platform is white label in terms of the service relationship — you own the client relationship and set your own pricing. The dashboard itself currently shows Aligned Impact branding. A fully custom-branded dashboard (your agency logo, your color scheme) is on the product roadmap and will be available to founding partners first. We will be transparent about this during your onboarding call.
What happens if a client wants to leave?
Since each client has their own VAPI and Twilio accounts, they own their data and their phone number. If they leave the program, their accounts remain theirs. There is no lock-in at the infrastructure level. You simply stop the monthly billing and they retain their call history and contact data.
What kinds of businesses does this work for?
Any service business that answers phones and books appointments — law firms, medical practices, home services, HVAC, salons, auto shops, cleaning companies, real estate, coaches and consultants. If your client's phone is their front door and missed calls mean missed revenue, this was built for them.
How quickly can a client go live?
Once you are approved and your onboarding fee is collected, we target 48 hours for your full partner setup — VAPI account, phone number, AVA script, intake questions, automations, and team accounts all configured. From there you use the pitch deck, pricing guide, and resources to bring on your own clients at your own pace.